Email & SMS Marketing Coordinator

Location: US ONLY - Remote
Job Type: Full-time
Capacity: 40 Hours / Week - Monday to Friday
Salary: $55,000.00 - 65,000.00 per year
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🚨 To the future Greenhouse Email & SMS Marketing Coordinator!

Are you a detail-oriented, proactive Email Marketing professional looking to join a fast-growing marketing agency? 

Are you someone who thrives in a high-energy environment and is passionate about building relationships? 

Do you want to work with a dynamic team of Email Marketing professionals who collaborate with clients across various industries to help those clients achieve their marketing objectives? 

If that’s a third YES, this is the role for you. 🤠

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About us:

🏆 We are a value driven company on a mission to help brands grow and scale with confidence.

Our mission is to hire, develop and retain the best marketing talent and make that talent available to brands so that they grow and scale with confidence..

💎 Our team is our most valuable asset. As a member of our team, you'll have the opportunity to work with a group of talented thinkers, dreamers, and doers who move the industry forward with fresh ideas and excellent service.

So, if you're interested in working remotely with a fun, talented, and fast-growing team, then come join us at The Greenhouse! Let's break boundaries and make an impact together, one email/SMS strategy at a time.

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✅ What you'll be doing:

As an Email & SMS Marketing Coordinator you will work alongside the Email & SMS Marketing Manager to help manage 10-12 email and SMS marketing accounts. This includes project management, assisting with client relations and communication, and helping to execute campaign strategies, flow/automation strategies, list growth strategies, and retention strategies. Your goal is to be the right hand to the Email & SMS Marketing Manager and assist them as needed. During this role, you'll have the opportunity to work directly with the Director of Lifecycle, the Creative team, and our Greenhouse partners on fun retention and creative projects.

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👀 What We’re Looking For:

This role requires a proactive and results-driven person with a strong understanding of marketing principles, relationship management, and project coordination. The ideal candidate will have excellent communication skills, a keen ability to manage expectations, and a track record of successfully executing marketing campaigns that drive client satisfaction and business growth. 

The ideal person for this role would be someone who is:

• A self-starter with a strong work ethic
• A high performer that holds themselves to high standards
• Inspired by the latest eCommerce trends
• Ready to blow minds with the best damn emails and SMS strategies in the game

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🎯 Requirements:

• Must be based in the US, outside the US will not be considered
• Operate within company hours: Monday to Friday from 9am to 5pm ET / PT.
• Attend client meetings alongside the Email & SMS Marketing Manager (PST and EST time zones)
• 1-2 yrs experience in an email marketing, lifecycle, or retention role
• Maintains a high level of professionalism in client-facing interactions, fostering trust and confidence while ensuring satisfaction and delivering results
• Strong written and verbal communication skills – with understanding of situational best practices
• Must have an eagle eye for creativity and details
• Must have an understanding of e-commerce marketing and tactics
• Experience with Klaviyo

Nice to have:

• Experience working in an E-commerce or Digital Marketing agency
• Experience with other ESPs (ie. Hubspot, Braze, SalesForce,etc.)
• Experience with Attentive or other mobile platforms
• Experience managing an email, SMS, and loyalty programs
• Experience working with 6-7 figure e-commerce brands
• Knowledge of DTC customer lifecycle and retention marketing

Perks & Benefits:

• Flexible working environment (remote-first)
• Paid holidays and paid time off
• Opportunities for professional growth and development

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🔖 Our non-negotiables (Must Read)

‍If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or that you’re not willing or able to participate with us at this level, we are not a good fit for you.

Our expectation is that you will take the steps necessary to do what you say you are going to do and be accountable for your actions. In other words, live “Above the Line.”  We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following "Above the Line" principles:

• Accountability: See It, Own It, Solve It, Do It
• Become part of the solution
• Respect for others and their feelings
• Act now!
• Ask the question: “What else can I do?”
• Ask the questions: “What coaching do you have for me?” and “What can I do better?
• Personal ownership
• Reject average
• Show others that you care

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⏭️ Next Step:

• Now, if you think you are the ideal candidate for this role, please click the “Apply Now” link to submit your application directly to The Greenhouse hiring team.